Privacy Policy

This Privacy Policy explains how Booming Slots Casino (“we”, “us”, “our”) collects, uses, stores and protects personal data when you visit our website, register an account or use our services. We aim to be transparent about our practices and to protect your privacy in line with applicable data protection laws, including GDPR where it applies. If you have questions or wish to exercise your rights, contact us at [email protected].

1. Legal status and legal bases for processing

We operate under the oversight of recognised gambling authorities and follow rules that affect how we handle personal data. We process personal data for specific reasons, including:

• Performance of a contract with you (for account setup, access to services, and account management).
• Compliance with legal and regulatory obligations (for example, identity checks and fraud prevention required by gambling regulation).
• Legitimate interests (such as ensuring platform security, preventing abuse and improving our services), balanced against your rights and expectations.
• Your consent, where required (for example, for direct marketing or non-essential cookies). You can withdraw consent at any time.

2. Registration, login and account verification

When you register and log in, we collect personal data necessary to create and manage your account. Typical information we collect includes:

• Contact and identity details (name, date of birth, email address, residential address, mobile number).
• Login credentials, device identifiers, IP address and technical data about your browser and device.
• Verification documents when required under our verification checks (for identity confirmation and to meet regulatory requirements).

We use this data to verify your identity, prevent underage access, protect your account, and comply with our legal duties. Basic account access and email verification are typically instant, while full verification may take additional time depending on document checks. We encourage use of available security features such as two-factor authentication.

3. Game providers and game-related processing

Some games and services are provided by third-party software providers. We share the minimum personal data necessary for those providers to deliver games and to ensure fair operation, including anonymised or aggregated play data in many cases. Third-party providers may act as processors or separate controllers for their own services; their processing is subject to their own privacy terms. We also receive technical data and game performance information to monitor, audit and improve fairness and service quality.

4. Bonuses, promotions and marketing processing

We use your account and activity information to determine eligibility for bonuses and promotions, to provide personalised offers, and to administer promotions in accordance with our terms. For marketing communications, we rely on your consent or our legitimate interests depending on the communication type. You can manage your marketing preferences in account settings or by contacting us. If you withdraw consent, we will stop the related processing where possible, while preserving any processing necessary for legal compliance or contractual obligations.

5. VIP and loyalty programmes

Participation in loyalty or VIP programmes involves processing data about your activity and account status to calculate points, determine tier status, and provide benefits. We retain records of programme membership and activity to operate the scheme, prevent abuse and deliver personalised service. You can opt out of marketing related to VIP offers while remaining in any programme you have joined unless programme rules state otherwise.

6. Account management and related data

We collect and process information necessary to manage your account, to meet our regulatory obligations and to keep the service secure. This includes identity and verification information, contact details and the records we generate as we provide services. We apply safeguards to protect this data and to limit access to authorised personnel only.

7. Key terms that affect personal data

To protect customers and the integrity of the site we monitor accounts for suspicious activity, enforcement of terms and potential abuse. Where we detect breaches of our terms we may restrict or close accounts and retain records relating to those actions. We keep logs and records needed to investigate issues and to comply with regulatory requests.

8. Mobile and technical data, cookies and analytics

When you access our services via mobile or desktop, we collect technical data such as device type, operating system, browser, screen resolution and unique device identifiers. We use cookies and similar technologies to enable site functionality, remember preferences and analyse performance. Some cookies are essential for the site to operate; others require your consent. You can manage cookie settings in your browser or via available consent tools on our site.

9. Security, fairness and breach notification

We implement appropriate technical and organisational measures to protect personal data from unauthorised access, loss or misuse. Measures include encryption of data in transit, access controls, monitoring and incident response procedures. If we identify a personal data breach that poses a risk to your rights, we will follow applicable legal obligations for notification, including notifying supervisory authorities and affected individuals where required.

10. Responsible gambling features and related processing

We use play and account data to provide safer gambling tools and to identify potential problem gambling. This may include monitoring patterns of play, offering time-outs, setting limits, and supporting self-exclusion where requested. We may also share aggregate or anonymised data with responsible gambling organisations. We provide information about support organisations and cooperate with relevant services to help those who need support.

11. Benefits and potential disadvantages of our processing

Processing personal data allows us to provide and improve services, personalise your experience, ensure safety, and comply with legal obligations. At the same time, some processing, such as profiling for personalisation or targeted offers, may feel intrusive to some users. You have rights to limit or object to certain processing and to manage preferences to reduce targeted communications.

12. Data subject rights, retention and general information

Your rights under applicable data protection law include:

• Right of access to personal data we hold about you.
• Right to rectification of inaccurate or incomplete data.
• Right to erasure in certain circumstances.
• Right to restriction of processing in certain circumstances.
• Right to data portability where processing is based on consent or contract and carried out by automated means.
• Right to object to processing based on legitimate interests or for direct marketing.
• Right to withdraw consent where processing is based on consent.

To exercise these rights or ask questions about our processing, contact us at [email protected]. We will respond within applicable statutory timeframes. You also have the right to lodge a complaint with a supervisory authority if you believe your rights have been violated.

We retain personal data only as long as necessary for the purposes described, for legal and regulatory reasons, and to resolve disputes. Retention periods vary depending on the type of data and legal obligations. We take steps to delete or anonymise data when no longer required.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will inform you through available contact channels or notices on our site.

If you have privacy questions or wish to exercise your rights, contact us at [email protected].